Listening is connecting person-to-person with the life experience of others in communication.
Dimension
Description
Goal in Listening
Content

Information or knowledge conveyed by words, symbols.
Accuracy
Affect

Feelings & emotions conveying & associated in the message.
Empathy
Relationship

Interaction of persons and their posture toward one another.
Presence
Identity

Self-awareness, worth, & purpose in context of relationships.
Value
Degree of validity and legitimacy in context of responsibility.
In interpersonal communication, the message is conveyed 7% by words 34% by tone of voice 59% by non-verbal body language.
